Conflict within organizations, from workgroups to whole organizations and communities, can be a critical drain on resources or a major source of growth and creativity. This course focuses on the dynamics of groups and organizations of all sizes, models of both inter- and intra-group conflict and practical intervention techniques. Topics include designing and managing effective […]

Explore the myriad ways that culture, gender, and power differences create conflict and also complicate the understanding and management of conflict. Particular attention will be given to: Culture/gender markers and value patterns, Culture/gender conflict norms, Conflict processing differences across culture/gender , and Ingroup/outgroup power dynamics and conflict. Films and role-plays will be used extensively to […]