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Practical Skills for Managing Group and Organizational Conflict – January 2020
Conflict within organizations, from workgroups to whole organizations and communities, can be a critical drain on resources or a major source of growth and creativity. This course focuses on the dynamics of groups and organizations of all sizes, models of both inter- and intra-group conflict and practical intervention techniques. Topics include designing and managing effective meetings and decision-making processes; techniques for large- and small-group problem-solving; and facilitation for consensus.
CDRE and CEU Credit pending; Academic credit available (SSC 461)
A KIPCOR/Bethel Conflict Resolution Certificate Core Course